KLIMASZYK, M. .; OLSZEWSKI, M. . Critical Incident Technique application for customer experience evaluation in theme parks. Studies of the Industrial Geography Commission of the Polish Geographical Society, [S. l.], v. 35, n. 3, p. 100–115, 2021. DOI: 10.24917/20801653.353.7. Disponível em: https://prace-kgp.uken.krakow.pl/article/view/8596. Acesso em: 30 may. 2024.