BEDNARSKA, M. .; ŁUKA, P. . Negative behaviours of employees and customers in tourism service delivery - the case of the catering industry. Studies of the Industrial Geography Commission of the Polish Geographical Society, [S. l.], v. 35, n. 3, p. 307–319, 2021. DOI: 10.24917/20801653.353.19. Disponível em: https://prace-kgp.uken.krakow.pl/article/view/8609. Acesso em: 20 may. 2024.